Episode #184 Fred Reichheld

Win on Purpose | Join bestselling author and customer loyalty expert Fred Reichheld as he shares how organizations have achieved success by focusing on the primary purpose of business—enriching their customers’ lives. Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj Surprise With Unexpected Extras: Engage your team and brainstorm your way to increased customer loyalty with this tool. https://pages.franklincovey.com/2022-Q2-NL-December7_Newsletter-Tool-Download.html