Colin Cowie: The Gold Standard

Episode 173 | Join prolific author, customer service, and lifestyle expert Colin Cowie as he shares captivating insights around pivoting your business, high-level customer service, and how to stand out in your industry. Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj The People Business: Every company is in the same business, the people business. What are you doing to ensure all of your systems, processes, strategies, and ongoing focus is about an obsession with people? https://resources.franklincovey.com/blog/the-people-business Surprise With Unexpected Extras: Engage your team and brainstorm your way to increased customer loyalty with this tool. https://pages.franklincovey.com/2022-Q1-NL-September21_Newsletter-Tool-Download.html